Legal · GStay
Privacy Policy
Last updated: : Sat, 05/30/2026
At GStay, your privacy is our top priority. This policy describes how we collect, use and protect your personal information when you use our accommodation services and online platform.
01
Information We Collect
We collect information you provide when booking, including your name, email, phone number and payment details. Our systems may also record technical data such as IP address, browser type and access times to ensure service quality.
- Identity: name, email, phone number
- Booking details: room type, stay dates, special requests
- Payment information: encrypted and processed by our payment partner
- Technical data: IP, device, browser, access history
02
How We Use Your Information
Information is used to confirm and manage bookings, send stay-related notifications, improve service experience and comply with legal obligations. We do not use your information for third-party advertising without your consent.
- Confirming and managing booking transactions
- Sending confirmations, invoices and stay notifications
- Improving service quality and user experience
- Internal analytics to enhance operations
03
Information Sharing
GStay does not sell your personal information to any party. We only share data with partners providing essential services such as payment gateways, email services and analytics — all bound by strict confidentiality agreements.
- PCI-DSS certified payment partners
- Email service providers for booking confirmations
- Government authorities as required by law
04
Data Security
We apply appropriate technical and organizational measures to protect your information from unauthorized access, loss or disclosure. All sensitive data is encrypted in transit using TLS and stored on strictly protected systems.
- SSL/TLS encryption for all connections
- Data access restricted by employee role
- Regular security audits and system updates
- Passwords stored using one-way hashing
05
Your Rights
You have the right to request access to, correction of, or deletion of personal information GStay holds about you. Contact us by email or in person. We commit to responding within 30 business days.
- Right of access: view stored personal information
- Right to rectification: update inaccurate information
- Right to erasure: request deletion when no longer needed
- Right to object: refuse certain forms of data processing
06
Contact Us
If you have any questions about our privacy policy or wish to exercise your data rights, please contact the GStay team. We are always ready to assist.
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